Cookie Policy

Understanding how we use cookies and similar technologies to enhance your trading experience and platform functionality.

1 Introduction

This Cookie Policy explains how Ecos Growth ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our platform. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies to collect personal information, or information that becomes personal information if we combine it with other information. For detailed information about how we process your personal data, please see our Privacy Policy.

2 What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookie Functions

Cookies set by the website owner are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies".

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to provide you with a more personal and interactive experience on our platform.

3 How We Use Cookies

We use cookies for several important reasons to provide you with the best trading experience:

Authentication

To keep you signed in and maintain your secure trading session

Preferences

To remember your settings and trading preferences

Performance

To analyze how our platform is used and improve performance

Analytics

To understand user behavior and enhance our services

4 Types of Cookies We Use

The cookies we use can be categorized as follows:

5 Specific Cookies We Use

Below is a detailed list of the main cookies we use on our platform:

Cookie Name Purpose Duration Type
auth_token Maintains your secure trading session Session Essential
user_prefs Stores your trading preferences and settings 1 year Functional
_ga Google Analytics - distinguishes users 2 years Analytics
_gid Google Analytics - distinguishes users 24 hours Analytics
watchlist Remembers your trading watchlist 30 days Functional
session_id Maintains your current browsing session Session Essential

6 Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics and deliver advertisements:

  • Google Analytics: Helps us understand how visitors interact with our website
  • Hotjar: Provides behavior analytics and user feedback
  • Facebook Pixel: Enables us to measure, optimize and build audiences for advertising campaigns
  • Intercom: Provides customer messaging and support services
  • Stripe: Processes payments and manages subscription billing

These third-party services may place their own cookies on your device. We recommend you review their respective privacy policies to understand how they use cookies and your data.

7 Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

Browser Controls

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience on our platform.

Popular Browsers:

Mobile Devices:

  • • iOS Safari Settings
  • • Android Chrome Settings
  • • Refer to your device documentation

Important Notice

Blocking essential cookies will impact platform functionality, including your ability to trade, access signals, and maintain a secure session.

You can also manage your cookie preferences through our Cookie Consent Manager, accessible at any time through the footer of our website or your account settings.

8 Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We will notify you of any material changes by:

  • Posting a notice on our platform
  • Sending an email to registered users
  • Updating the "Last Updated" date at the top of this policy

We encourage you to periodically review this Cookie Policy to stay informed about how we are using cookies.

9 Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: support@ecos-growth.com

Address:423 Linen Hall, 162 - 168 Regent Street, London, England, W1B 5TE

For data protection inquiries, please include "Cookie Policy" in your subject line.

Consent & Continued Use

By continuing to use our platform, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through your browser settings or our cookie manager.